{"id":8396,"date":"2024-04-10T12:09:45","date_gmt":"2024-04-10T15:09:45","guid":{"rendered":"https:\/\/comvoce.unifagoc.edu.br\/?p=8396"},"modified":"2025-09-17T12:38:56","modified_gmt":"2025-09-17T15:38:56","slug":"totvs-backoffice-retorno-bancario-de-cobranca-geracao-de-titulos-de-negociacao","status":"publish","type":"post","link":"https:\/\/comvoce.unifagoc.edu.br\/?p=8396","title":{"rendered":"Totvs BackOffice- Retorno Banc\u00e1rio de  Cobran\u00e7a (Gera\u00e7\u00e3o de T\u00edtulos de Negocia\u00e7\u00e3o)"},"content":{"rendered":"\n<p>O processo a seguir est\u00e1 localizado no m\u00f3dulo <strong>&#8220;BackOffice- Gest\u00e3o Financeira&#8221; <\/strong>aba<strong> &#8220;Movimenta\u00e7\u00f5es Bancarias&#8221; <\/strong>op\u00e7\u00e3o <strong>&#8220;Integra\u00e7\u00e3o Banc\u00e1ria&#8221;<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"946\" height=\"125\" src=\"https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-206.png\" alt=\"\" class=\"wp-image-8407\" srcset=\"https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-206.png 946w, https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-206-300x40.png 300w, https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-206-768x101.png 768w\" sizes=\"auto, (max-width: 946px) 100vw, 946px\" \/><figcaption class=\"wp-element-caption\">Imagem 01- Movimenta\u00e7\u00f5es banc\u00e1rias <\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Retorno Banc\u00e1rio <\/h3>\n\n\n\n<p>Quando o valor da baixa \u00e9 superior ou inferior ao valor do t\u00edtulo devemos realizar o processo de Retorno banc\u00e1rio de Cobran\u00e7a. Para isso escolha a op\u00e7\u00e3o <strong>&#8220;Retorno Banc\u00e1rio &#8211; Retorno- Cobran\u00e7a&#8221;<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"665\" height=\"203\" src=\"https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-207.png\" alt=\"\" class=\"wp-image-8408\" srcset=\"https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-207.png 665w, https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-207-300x92.png 300w\" sizes=\"auto, (max-width: 665px) 100vw, 665px\" \/><figcaption class=\"wp-element-caption\">Imagem 02- Movimenta\u00e7\u00f5es Banc\u00e1rias- Retorno Banc\u00e1rio <\/figcaption><\/figure>\n\n\n\n<p>Em seguida, em tipo de retorno selecione &#8220;<strong>Retorno de Cobran\u00e7a Registrada&#8221;<\/strong> e clique <strong>&#8220;Avan\u00e7ar&#8221;<\/strong> <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"499\" height=\"437\" src=\"https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-209.png\" alt=\"\" class=\"wp-image-8411\" srcset=\"https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-209.png 499w, https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-209-300x263.png 300w\" sizes=\"auto, (max-width: 499px) 100vw, 499px\" \/><figcaption class=\"wp-element-caption\">Imagem 03 &#8211; Movimenta\u00e7\u00f5es banc\u00e1rias &#8211; Retorno Banc\u00e1rio <\/figcaption><\/figure>\n\n\n\n<h6 class=\"wp-block-heading\">Retorno de Cobran\u00e7a | Aba &#8211; Dados da importa\u00e7\u00e3o <\/h6>\n\n\n\n<p>Nessa aba informe os seguintes campos para prosseguir com a importa\u00e7\u00e3o <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"497\" height=\"436\" src=\"https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-210.png\" alt=\"\" class=\"wp-image-8416\" srcset=\"https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-210.png 497w, https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-210-300x263.png 300w\" sizes=\"auto, (max-width: 497px) 100vw, 497px\" \/><figcaption class=\"wp-element-caption\">Imagem 04 &#8211; Movimenta\u00e7\u00f5es Banc\u00e1rias- Retorno Banc\u00e1rio <\/figcaption><\/figure>\n\n\n\n<p><strong>Arquivo:<\/strong> Informe o arquivo referente <\/p>\n\n\n\n<p><strong>C\u00f3digo da filial: <\/strong>Selecione a filial de acordo <\/p>\n\n\n\n<p><strong>Conta\/ caixa:<\/strong> Informe a conta caixa de recebimento do valor <\/p>\n\n\n\n<p><strong>Banco a ser importado:<\/strong> Informe o banco dessa conta caixa <\/p>\n\n\n\n<p>Clique <strong>&#8220;Avan\u00e7ar&#8221;<\/strong> para prosseguir <\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Retorno de Cobran\u00e7a | Aba &#8211; Par\u00e2metros da importa\u00e7\u00e3o <\/h6>\n\n\n\n<p>Quando o valor baixado for diferente do valor l\u00edquido, sendo a diferen\u00e7a maior ou menor ao valor do t\u00edtulo os campos dever\u00e3o ser informados da maneira que foi definida a negocia\u00e7\u00e3o <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"498\" height=\"440\" src=\"https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-212.png\" alt=\"\" class=\"wp-image-8433\" srcset=\"https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-212.png 498w, https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-212-300x265.png 300w\" sizes=\"auto, (max-width: 498px) 100vw, 498px\" \/><figcaption class=\"wp-element-caption\">Imagem 05 &#8211; Movimenta\u00e7\u00f5es banc\u00e1rias &#8211; Retorno Banc\u00e1rio<\/figcaption><\/figure>\n\n\n\n<p><strong>Se Diferen\u00e7a A Maior:<\/strong> Se a diferen\u00e7a do valor baixado for maior ao valor do t\u00edtulo, podemos selecionar as seguintes op\u00e7\u00f5es &#8220;juros, acr\u00e9scimos, n\u00e3o baixar e multa&#8221;, delas vamos selecionar &#8220;Acr\u00e9scimo&#8221; <\/p>\n\n\n\n<p><strong>Se Diferen\u00e7a A Menor:<\/strong> Selecione a op\u00e7\u00e3o &#8220;N\u00e3o baixar&#8221; e ent\u00e3o realize a baixa parcial  <\/p>\n\n\n\n<p>Na parte inferior da aba habilite os campos conforme definido <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"439\" height=\"134\" src=\"https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-214.png\" alt=\"\" class=\"wp-image-8451\" srcset=\"https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-214.png 439w, https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/02\/image-214-300x92.png 300w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><figcaption class=\"wp-element-caption\">Imagem 06 &#8211; Movimenta\u00e7\u00f5es banc\u00e1rias &#8211; Retorno Banc\u00e1rio <\/figcaption><\/figure>\n\n\n\n<p>Em seguida, clique em <strong>&#8220;Avan\u00e7ar&#8221;<\/strong><\/p>\n\n\n\n<h6 class=\"wp-block-heading\">RETORNO DE COBRAN\u00c7A | <strong>Aba- Agendamento do Processo<\/strong><\/h6>\n\n\n\n<p>Guia onde dever\u00e1 ser informado sobre a realiza\u00e7\u00e3o do processo.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"496\" height=\"439\" src=\"https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/03\/image-9.png\" alt=\"\" class=\"wp-image-8532\" srcset=\"https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/03\/image-9.png 496w, https:\/\/comvoce.unifagoc.edu.br\/wp-content\/uploads\/2024\/03\/image-9-300x266.png 300w\" sizes=\"auto, (max-width: 496px) 100vw, 496px\" \/><\/figure>\n\n\n\n<p><strong>Hora da execu\u00e7\u00e3o.<\/strong><\/p>\n\n\n\n<p><strong>&#8211; <\/strong>Agora: Sendo selecionado este a execu\u00e7\u00e3o acontecer\u00e1 assim que voc\u00ea finalizar esse processo.&nbsp;<\/p>\n\n\n\n<p><strong>&#8211; <\/strong>Executar em: Selecionando esse campo dever\u00e1 ser informada a data e hora na qual deseja que este processo seja executado.&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>&#8211; <\/strong>Sob demanda: Ser\u00e1 executado conforme a demanda&nbsp;<\/p>\n\n\n\n<p><strong>Repetir a Execu\u00e7\u00e3o: <\/strong>Nessa parte poder\u00e1 ser selecionado para repetir essa execu\u00e7\u00e3o conforme for agendada. Para uma execu\u00e7\u00e3o \u00fanica selecione<strong> \u201cn\u00e3o repetir\u201d<\/strong>.&nbsp;<\/p>\n\n\n\n<p>Clique em <strong>\u201cAvan\u00e7ar\u201d<\/strong> e em seguida <strong>\u201cExecutar\u201d<\/strong> para finalizar o processo <\/p>\n","protected":false},"excerpt":{"rendered":"<p>O processo a seguir est\u00e1 localizado no m\u00f3dulo &#8220;BackOffice- Gest\u00e3o Financeira&#8221; aba &#8220;Movimenta\u00e7\u00f5es Bancarias&#8221; op\u00e7\u00e3o &#8220;Integra\u00e7\u00e3o Banc\u00e1ria&#8221; Retorno Banc\u00e1rio Quando o valor da baixa \u00e9 superior ou inferior ao valor &#8230;<\/p>\n","protected":false},"author":16,"featured_media":9597,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28,42,24],"tags":[],"class_list":["post-8396","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-totvs","category-totvs-financeiro","category-totvs-rm"],"_links":{"self":[{"href":"https:\/\/comvoce.unifagoc.edu.br\/index.php?rest_route=\/wp\/v2\/posts\/8396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/comvoce.unifagoc.edu.br\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/comvoce.unifagoc.edu.br\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/comvoce.unifagoc.edu.br\/index.php?rest_route=\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/comvoce.unifagoc.edu.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8396"}],"version-history":[{"count":53,"href":"https:\/\/comvoce.unifagoc.edu.br\/index.php?rest_route=\/wp\/v2\/posts\/8396\/revisions"}],"predecessor-version":[{"id":8533,"href":"https:\/\/comvoce.unifagoc.edu.br\/index.php?rest_route=\/wp\/v2\/posts\/8396\/revisions\/8533"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/comvoce.unifagoc.edu.br\/index.php?rest_route=\/wp\/v2\/media\/9597"}],"wp:attachment":[{"href":"https:\/\/comvoce.unifagoc.edu.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8396"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/comvoce.unifagoc.edu.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=8396"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/comvoce.unifagoc.edu.br\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=8396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}